Hotel New Otani Osaka, Osaka ➤ Reviews, Rooms & Prices 2024

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About the Hotel

1-4-1 Shiromi Chuo-Ku, Osaka, Japan, 540-8578

Hotel New Otani Osaka offers stunning views of the iconic Osaka Castle from its spacious rooms and amenities. It features a unique sky lounge with a wall of windows, perfect for observing the city skyline at night. Renowned for its exceptional dining options, the hotel boasts a mix of Japanese, French, and Chinese cuisines prepared by talented chefs. Conveniently located within walking distance of Osaka Business Park, it provides easy access to public transport.

Location

Hotel New Otani Osaka is located just a 5-minute walk from Osaka Business Park and Osaka-Jo Koen Station, providing easy access to the city's public transport network. It is approximately a 75-minute train ride from Kansai International Airport and about 25 minutes from JR Osaka Station. Various bus services to local attractions and airports are available, making it a convenient choice for travelers.

Rooms

The hotel offers various room types, including luxurious suites with panoramic views of Osaka Castle. Each room is equipped with modern amenities such as free Wi-Fi, flat-screen TVs, and a minibar. Guests can enjoy complimentary morning coffee/tea service and a welcome drink at the sky lounge. The rooms are designed to provide comfort and convenience for both leisure and business travelers.

Eat & Drink

Hotel New Otani Osaka features multiple dining venues, including the award-winning French restaurant SAKURA and the Japanese counter dining at ISSHIN. Guests can savor high-quality pastries and desserts at the hotel's patisserie, SATSUKI. The diverse culinary offerings also include Teppanyaki and traditional Kaiseki, ensuring a unique dining experience for all guests.

Leisure & Business

The hotel offers extensive business facilities, including a range of ballrooms and meeting rooms suitable for various events. There is a fitness center available for guests, along with secure parking services. The sky lounge not only serves as a relaxing spot but also provides an ideal setting for casual business meetings or social engagements.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Family Suite

Max:

5 persons

70 m²

Bed options:

4 Single beds

Garden view

Shower

Heating

room details

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Luxury Junior Suite

Max:

2 persons

60 m²

Bed options:

2 Single beds

Garden view

Shower

Heating

room details

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Economy King Room

Max:

2 persons

24 m²

Bed options:

1 King Size Bed

City view

Shower

Heating

room details

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Getting around

A list of all available modes of transport

City Center

Osaka 2.5 mi

Airports

Itami (ITM) 13.6 mi

Kobe (UKB) 26.2 mi

Train

Kyobashi Station2700 ft

Tenmabashi Station5000 ft

Metro stations

Kyobashi2300 ft

Morinomiya3700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spotless Accommodations

The room was impeccably clean and tidy, providing a comfortable and welcoming atmosphere during our stay.view full review

Tennis Fun!

The hotel offered tennis courts which added a fun and active element to our visit, even though we had to pay a small fee.view full review

Delicious Meals!

Both breakfast and dinner were delightful, with a variety of tasty options that satisfied our appetites.view full review

Lovely Lobby

The lobby's interior design was stunning, creating a relaxing and pleasant environment upon arrival.view full review

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Baggage storage
Elevator
Currency exchange
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key access

Sports & Fitness

Fitness center
Tennis court

Guest Parking

Electric kettle

Services

Paid airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area

Business

Meeting/ Banquet facilities

Children

Cribs

Spa & Leisure

Sun loungers
Garden area
Sauna
Beauty treatment

Room features

Air conditioning
Mini-bar
Dressing area
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
CD player
AM/FM alarm clock

Room decor

Carpeted floor

Location

1-4-1 Shiromi Chuo-Ku, Osaka, Japan, 540-8578

Map view

1-4-1 Shiromi Chuo-Ku, Osaka, Japan, 540-8578

City landmarks

Events

Osaka Castle

2200 ft

2 Chome-2-２２ Shinsaibashisuji

Shinsaibashi shopping

2.2 mi

1 Chome-9 Dotonbori

Dotonbori

2.3 mi

Bridges

Nipponbashi

2.1 mi

Museums

Osaka Museum of History

1.3 mi

2-１ Osakajo

Hokoku Shrine

4000 ft

Parks

Nakanoshima Park

1.4 mi

2-1-61 Shiromi

Osaka Business Park

2600 ft

Museums

Japan Mint

1.4 mi

Broadway Theatre

Cool Japan Park Osaka

2200 ft

1-17-5 Morinomiyachuo

Morinomiya Piloti Hall

1.0 mi

Museums

Osaka International Peace Center

4600 ft

Museums

Fujita Art Museum

2900 ft

3-11-10 Namiyoke

Modern Transportation Museum

2500 ft

Parks

Osaka Castle Nishinomaru Garden

5200 ft

3 Shimmachi

Osaka Wood City Sales Market Birthplace

2500 ft

Museums

Osaka Museum of Housing and Living

1.8 mi

2-3-8 Tamatsukuri

Tamatsukuri Inari Shrine

1.1 mi

1 Katamachi

Old Site of Kyobashi River Fish Market

3300 ft

14-90 Tamatsukurihommachi

Sanadayama Sanko Shrine

1.4 mi

1-18-6 Ebisuhigashi Naniwaku

Tsutenkaku

3.0 mi

1-1 Osakajo

Miraiza Osaka-Jo

2600 ft

1-1 Osakajo Miraiza Osakajo B1F

Illusion Museum

2600 ft

2 Chome-1-7 Ogimachi

Kids Plaza Osaka

1.6 mi

Events

MyDome OSAKA

1.3 mi

2-1-8 Tenjinbashi

Main Build

1.7 mi

Nearby

Castle

Osaka Castle Park

1200 ft

1-3-2 Shiromi

Theater Brava

1600 ft

1-4-70 Shiromi

Izumi Hall

600 ft

Shopping Area

Jo-Terrace Osaka

1800 ft

Restaurants

Taikan-En

200 ft

1-4-1 Shiromi Hotel New Otani Osaka 3F

Satsuki All-Day Dining

600 ft

1-4-1 Shiromi Hotel New Otani Osaka 1F

Satsuki Lounge

600 ft

1-4-1 Shiromi Hotel New Otani Osaka 1F

Castle

600 ft

1-4-1 Shiromi Hotel New Otani Osaka 1F

Mikan

600 ft

1-4-1 Shiromi Hotel New Otani Osaka 3F

Sky Lounge The Four Seasons

400 ft

1-4-1 Shiromi Hotel New Otani Osaka 18F

Kidokoro Isshin

600 ft

1-4-1 Shiromi Hotel New Otani Osaka B1F

Keyaki, Teppan Grill

2000 ft

1-4-1 Shiromi 18F Hotel New Otani Osaka

Gram Osaka Castle Jokamachi

1800 ft

3-1 Osakajo Osaka Castle Park

Reviews and Ratings

Feedback from previous guests about their experience.

80%

liked the hotel and would stay again

comfortable rooms

friendly staff

expensive dining

pricey facilities

8.0/10

Great

Rooms

8.3

Location

8.4

Service

8.3

Dining

7.1

4.5/5 based on 1572 review

#25 of 474 hotels in Osaka based on Tripadvisor

John

United Kingdom, January 2024

8.2/10

My stay at the hotel was fantastic! The rooms were spacious, clean, and had a pleasant fragrance in the air. The staff was very kind and helpful, making my experience even better. The location was quiet and relaxing, with easy access to the train station and nearby amenities. The dining options were varied, but a bit pricey. Overall, a great choice for a comfortable stay.

Rooms

9.0

The rooms were nice, clean, and with a pleasant fragrance in the air. They were very spacious with ample room for storing clothing and included all necessary amenities for a cozy stay.

Service

9.0

The staff at the hotel were very kind and helpful, making sure all my needs were met. Their friendliness added a special touch to my stay.

Location

8.0

The hotel's location was quiet and relaxing, providing a peaceful environment near Osakajukoen and within reach of essential facilities like restaurants and convenience stores. It was ideal for a serene stay.

Dining

7.0

The dining options at the hotel were well-appointed with a variety of Western and Asian choices, but on the pricey side. For more budget-friendly meals, the nearby mall was a convenient alternative.

Facilities

8.0

The hotel offered a range of leisure facilities, ensuring there were activities to enjoy during my stay.

comfortable rooms

expensive dining

Leslie

United States of America, November 2023

8.4/10

The hotel rooms are comparably bigger, comfortable, and luxurious with a good view over Osaka Castle and the park. The area is clean, accessible to the station, and surrounded by good restaurants. Having the rooms next to each other was much appreciated.

Rooms

9.0

The rooms were comfortable and luxurious, offering a great view over Osaka Castle and the park. They were also very clean, and being next to each other was convenient.

Service

8.0

The service was professional, efficient, and the staff were really helpful, going a bit over the top to ensure a pleasant stay. They were kind, helpful, and took good care of me.

Location

9.0

The location was fantastic, just across the road from Osaka Castle and a few steps away from lots of food options. It was quiet and rather relaxing compared to being in a busy location, offering easy access to all transport options and historic sights.

Dining

7.0

The dining options were very well appointed with both western and Asian options and a large dining room. However, the flexibility for early morning travelers was lacking, and some found it overpriced.

Facilities

9.0

The hotel facilities were top-notch, offering services like room service, dry cleaning, housekeeping, laundry, and welcome drinks.

Tony

United Kingdom, November 2023

8.2/10

The hotel is located right next to Osaka Castle, providing a view that is truly breathtaking. While the room had a hint of cigarette smell from the floor, it had a charm reminiscent of old hotel rooms. The service was exceptional, with incredibly helpful and polite staff waiting for us upon our return from touring. The location by the old Castle was perfect for our short stay in Osaka. However, the dining experience, with both Japanese and Western fare, could be improved. Overall, it was a great stay with a few minor drawbacks.

Rooms

8.0

The room had a charming old hotel feel with a view of Osaka Castle, but there was a noticeable cigarette smell on the floor.

Service

9.0

The staff was extremely nice and helpful, providing top-notch service including room service, dry cleaning, housekeeping, laundry, and a welcome drink.

Location

9.0

The hotel's location right next to Osaka Castle made it ideal for our short stay in Osaka.

Dining

7.0

The dining options, offering both Japanese and Western fare, were satisfactory but could be enhanced for a better experience.

Facilities

8.0

The hotel offers a nice range of leisure facilities, but some improvements could be made for a more enjoyable experience.

Bryan

United States of America, October 2023

7.2/10

My stay at the hotel was a mixed experience. The rooms, although spacious by Japan standards and offering views of Osaka Castle, had a noticeable stale and old smell. The service was decent but could have been more attentive. The location, right next to Osaka Castle and in a business district, was convenient, but the dining options were a bit pricey for what they offered.

Rooms

7.0

The rooms were huge by Japan standards and offered views of Osaka Castle, but unfortunately, they were smelling of stale and old.

Service

7.0

The staff were polite and kind as expected in Japan, but the service could have been more attentive to guest needs.

Location

8.0

The hotel's location next to Osaka Castle in a business district was convenient and offered beautiful views, but could be more lively in terms of dining options nearby.

Dining

7.0

The dining experience was good with a mix of Asian and Western cuisine, but the prices were on the higher side for what they offered.

Facilities

7.0

The facilities were decent but nothing out of the ordinary.

Bernard

United Kingdom, September 2023

7.8/10

The hotel offers decent rooms with a bathtub and a view of the Castle, but the lingering smell of cigarettes and cigars was a downside. The friendly and helpful service near the castle was a great plus, although the aging decor was evident. The location is ideal for exploring the city and enjoying a nice view of Osaka Castle, but it may not be the best choice for non-smokers. The dining options are limited but well-appointed. Overall, a satisfactory stay with some room for improvement.

Rooms

7.0

The rooms were decent with a bath tub and a view of the Castle.

Service

8.0

The service was very friendly and helpful.

Location

9.0

The location was perfect, just a few minutes away from the subway station and with a good view of Osaka Castle.

Dining

7.0

The dining options were limited but well-appointed.

Facilities

8.0

The hotel offers various facilities for a comfortable stay.

Geoffrey

United Kingdom, July 2023

8.8/10

I had a wonderful stay at this hotel. The room was spacious and well-equipped, perfect for enjoying a cup of coffee while watching the sunrise. The service was exceptional, with all staff being helpful and friendly. The location was ideal, with easy access to greenery and the beautiful Osaka Castle. The dining experience was excellent, offering both Japanese and American breakfast options. Overall, a great value for money choice.

Rooms

9.0

The room was huge with ample space for 3 beds, more than a typical Japanese 4-5 star hotel.

Service

9.0

The staff were exceptionally friendly and helpful, even though the interactions were primarily in Japanese.

Location

9.0

The hotel is conveniently located near Osaka Castle and a JR station, making it easy to explore the area. The short 5-minute walk to the castle and train station was hassle-free, even with luggage.

Dining

8.0

The dining options were good overall, although there were minor issues with the service timing. However, the variety and quality of the food made up for it.

Facilities

9.0

The hotel offered great facilities and amenities, ensuring a comfortable and convenient stay.

William

United States of America, May 2023

7.8/10

My stay at the hotel was truly enjoyable. The room was spacious, beautifully decorated, and had everything we needed for a comfortable stay. The service was faultless, and the staff were professional and efficient. The location was ideal for short train journeys to nearby attractions, although it was a bit far from the city center. The dining experience offered a good selection of Japanese and Western food, but some aspects were not up to par. Overall, a great experience with a few minor downsides.

Rooms

9.0

The room was comparably bigger, comfortable, and luxurious. It had a sofa with two chairs and a table to sit and enjoy some tea with the beautiful view. The bathroom had two basins, making it really spacious.

Service

8.0

The service was professional and efficient. They even spoke various languages to enhance our holiday experience.

Location

7.0

The hotel's location was convenient for visiting nearby attractions like Osaka Castle and the Osaka Business Park area. While it is close to the subway, it is a bit far from the central shopping areas.

Dining

7.0

The dining experience offered an excellent mix of Japanese and Western food with many choices. However, there were some service issues and limitations in the dining options.

Facilities

8.0

The hotel had a good range of facilities, including room service, dry cleaning, housekeeping, and laundry services. However, there were some gaps in the dining service that could be improved.